Your Space Center Houston tickets are being mailed to the mailing address you have provided. This mailing requires a signature from the person receiving the mailing, in case we must trace the ticket mailing due to non-delivery.
Customer must have the Space Center Houston ticket(s) to take this tour/activity. There will be no refund if Customer fails to present the ticket(s) at the Space Center. If you do not receive the ticket mailing within seven (7) days of placing your order, it is the Customer's responsibility to contact Alcatraz Media so a trace may be filed with the U.S. Postal Service. If the Customer shows up without the ticket(s), the Customer has no proof of payment. In those cases, the Customer may choose to pay again to take the tour/activity, but there will be no refund for the booking services and tickets provided by Alcatraz Media Inc.. Alcatraz Media Inc. provides a booking service, and Customer agrees that Alcatraz Media Inc. has earned the full purchase price collected for processing orders whether or not Customer redeems the tickets. Alcatraz Media Inc. provides booking services and delivers E-Tickets by the Internet, and Customer accepts that this is the services rendered by Alcatraz Media Inc.. This email is titled Reservation Receipt. This is NOT a ticket, and this will not be accepted as a ticket for the tour/activity.
Cancellation Policy
Space Center Houston Admission Ticket
There are no refunds. All sales are final.
Tour Reservation Terms and Conditions
- Please read the following information carefully. This constitutes an Agreement between You (the "Customer") and Alcatraz Media Inc.
- SERVICES PROVIDED: Alcatraz Media Inc. provides a booking service, and Customer agrees that Alcatraz Media Inc. has earned the full purchase price collected for processing orders whether or not Customer redeems the tickets or uses the tour/activity services requested. Alcatraz Media Inc. provides booking services and delivers Space Center Houston tickets by mail to the address provided by Customer, and Customer accepts that this is the service rendered by Alcatraz Media Inc.. Alcatraz Media Inc. does not sell merchandise; Alcatraz Media Inc. provides booking services.
- CANCELLATIONS: Space Center Houston tickets are valid for any date the Space Center is open and there is no expiration date for these tickets. Therefore, no cancellation or refund is available for Space Center Houston tickets.
- Alcatraz Media Inc. is not responsible for any other travel arrangements affected due to cancellations, whether by the Customer or by Space Center Houston.
- COMMUNICATING WITH Alcatraz Media Inc.: We prefer that you communicate with us by email. Please email us by going to http://www.HoustonTours.net/contact/. If you have any problems or questions, please email us from http://www.HoustonTours.net /contact/, and provide an email address and phone numbers where we can reach you. An email is better than a fax, letter, or phone call as the email will become a part of your customer record; it is date and time stamped and provides both you and us with written documentation of the communication. You may fax us at 800-410-8234, or mail to us at Alcatraz Media Inc., 3850 Holcomb Bridge Road, Suite 245, Norcross, GA 30092. The telephone number is 866-297-8729.
- PAYMENT AND PRICING: All transactions are conducted in U.S. Dollars.
- All tours/activities/tickets must be prepaid at the time of booking by credit card.
- If Alcatraz Media Inc. is unable to obtain authorization with the credit card submitted, Customer will be notified by the system.
- Any unforeseen changes in price or availability will be advised prior to mailing of tickets.
- Alcatraz Media Inc. is a retailer and sets the prices for the tours/activities that it sells. Purchases may be subject to a service fee. Any applicable service fee is included in the quoted prices. By placing an order with Alcatraz Media Inc., you are accepting Alcatraz Media Inc.'s prices for the services Alcatraz Media Inc. provides.
- Applicable taxes are included in the quoted prices, unless the online brochure page for the tour/activity states otherwise.
- If paying for the tour/activity with a credit card, Customer is hereby stating that Customer is the authorized cardholder or that Customer has been authorized by the cardholder to use the credit card. In the event the credit card step is dishonored, rejected, or later contested for any reason, Customer agrees to pay the amount indicated on the order form to Alcatraz Media Inc.. The rates shown on this web site are Alcatraz Media Inc.'s rates and are not the rates of any other entity. "Retail Rate" is Alcatraz Media Inc.'s rate for this tour/activity. This is the rate charged for orders placed by telephone. "Internet Rate" is Alcatraz Media Inc.'s rate for orders placed online.
- PROCESSING SERVICE FEE:
- There is a $3.95 processing service fee added to every reservation through our system. This is a per reservation fee, not a per-person fee. This fee is non-refundable.
- YOUR TOTAL PRICE FOR ANY TRANSACTION, INCLUDING ALL AMOUNTS PAYABLE TO ALCATRAZ MEDIA INC., WILL ALWAYS BE DISPLAYED TO YOU PRIOR TO PURCHASE.
- CONFIRMATION AND TICKET: Your Space Center Houston tickets are being mailed to the mailing address you have provided. This mailing requires a signature from the person receiving the mailing, in case we must trace the ticket mailing due to non-delivery.
- If you do not receive the ticket mailing within seven (7) days of placing your order, it is the Customer's responsibility to contact Alcatraz Media so a trace may be filed with the U.S. Postal Service. If the Customer shows up without the ticket(s), the Customer has no proof of payment. In those cases, the Customer may choose to pay again to take the tour/activity, but there will be no refund for the booking services and tickets provided by Alcatraz Media Inc.. Alcatraz Media Inc. provides a booking service, and Customer agrees that Alcatraz Media Inc. has earned the full purchase price collected for processing orders whether or not Customer redeems the tickets. Alcatraz Media Inc. provides booking services and delivers E-Tickets by the Internet, and Customer accepts that this is the services rendered by Alcatraz Media Inc.. This email is titled “Reservation Receipt.†This is NOT a ticket, and this will not be accepted as a ticket for the tour/activity.
- RECONFIRMATION: Reconfirmation of your order is not required for Space Center Houston tickets. If you have questions about Space Center Houston, a telephone number will be provided in the mailing containing your Space Center Houston tickets.
- PICK-UP TIME, DEPARTURE TIME & LOCATION: No transportation services are included in your purchase of Space Center Houston tickets. You must present the actual tickets at Space Center Houston.
- CHANGING NAMES, DATES AND/OR TIME: Since there is no expiration date on Space Center Houston tickets, the ticket-holder may redeem the tickets on any date and at any time the Space Center is open for tours.
- EMAIL: Alcatraz Media Inc. system sends email automatically to one and only one email address, so be sure the email address listed in the email box on the order form is the address where Customer can receive email needed for this tour. Do not add other email addresses to the comments section, as the system cannot send there.
- MAILING RECEIPT SIGNATURE ACCEPTED BY CUSTOMER AS PROOF OF DELIVERY: Alcatraz Media Inc. provides booking services and delivers Space Center Houston tickets by mail, receipt signature required. Customer hereby agrees that Customer has accepted this form of mailing as the means of delivery for Customer's tickets. Customer further agrees that Alcatraz Media Inc.'s proof of receipt signature for the mailing establishes legal proof of delivery. It is Customer's responsibility to ensure that Customer receives the ticket mailing from a third party if mailing is received by someone other than Customer. Alcatraz Media Inc. has met its legal obligation when Alcatraz Media Inc. can prove that the ticket mailing was received on the Customer’s behalf at the mailing address provided by Customer.
- DIGITAL SIGNATURE: The Georgia Electronic Records and Signature Act gives the same validity to a digital signature as is given to a signature signed in ink on a contract. Customers order for services from Alcatraz Media Inc. will be validated by a Digital Signature. Customer certifies by the typed signature that the information provided is correct and the Customer authorizes a charge to the Customer’s credit card for Alcatraz Media Inc.'s services. Customer accepts the terms and conditions. The typed version of the Customer’s name is being accepted as the Customer’s original signature pursuant to the Georgia Electronic Records and Signature Act . For more information about the Georgia Electronic Records and Signature Act, please visit the following link: http://www.emory.edu/business/digital_signature_draft.html.
- GENERAL INFORMATION & POLICIES: The term Customer in these Terms and this Agreement refers to the person who placed the order with Alcatraz Media Inc. and the person whose credit card was used to make the purchase.
- The term tour/activity is used herein to refer to tours, tickets, transportation, performances, or activities that Alcatraz Media Inc. offers.
- Alcatraz Media Inc. recommends that you purchase travel insurance.
- Duration of tour/activity hours is approximate.
- Tours/activities may include some element of risk. Alcatraz Media Inc. assumes no liability for injuries.
- No smoking in tour/activity vehicles or aircraft.
- Tour guide gratuity is at the Customer’s discretion and is not included.
- Alcatraz Media Inc. reserves the right to alter, modify, or cancel a tour/activity due to traffic, bad weather, unsafe conditions or at the request of governmental, park, and state agencies.
- Alcatraz Media Inc. reserves the right to cancel or change tour/activity content and prices without prior notice.
- Tour/activity routes and content are subject to change without notice; tours may not be driven in the order as described in the tour/activity descriptions. From time to time, some of the sights may not be available or seen.
- Only those items stated on the web site brochure page are included in the tour/activity.
- Only those items stated on the web site brochure page as included in the price are included; any other items are additional. Meals, for example, are not included unless the brochure specifically states that the cost of the meal is included in the price.
- Alcatraz Media Inc. is not responsible for delays or service interruption due to mechanical failure, accidents, traffic congestion, acts of God, or other circumstances beyond Alcatraz Media Inc.'s control.
- Alcatraz Media Inc. is not responsible for lost or stolen articles left on board any form of transportation used on the tour/activity.
- Lodging, show, attraction, and other reservations are subject to availability.
- For shows and events with seat assignments, all seat assignments are "best available general admission seats at time reservation is made." Alcatraz Media Inc. will forward any special request to the reservation department but absolutely no guarantees are made regarding actual seat assignments. It is impossible for Alcatraz Media Inc. or any other vendor to guarantee specific seats.
- In the event that a specific show or attraction is not available during customers dates, Alcatraz Media Inc. will contact Customer with alternative options. It is important to provide detailed contact information when placing the order so Alcatraz Media Inc. may reach customer with your alternative options.
- Georgia License Number 4543.
- The information, products, and services published on this web site may include inaccuracies or typographical errors. In the event that Customer makes a booking on the web site and Alcatraz Media Inc. later determines the product was inaccurately priced or inaccurately described, Alcatraz Media Inc. shall have no obligation whatsoever to honor the booking and the booking may be declared null and void. Alcatraz Media Inc. shall refund any payment made by Customer. Alcatraz Media Inc. may, solely at its discretion, offer Customer the product at the correct price or as correctly described.
- Special requests, such as smoking or non-smoking rooms and room types, cannot be guaranteed.
- To the extent permitted by law, the management reserves the right to revoke the rights granted herein and refund the purchase price of the ticket.
- If notice is required, Customer agrees to notify Alcatraz Media Inc. by mail at 3850 Holcomb Bridge Road, Suite 245, Norcross, GA 30092. Notice will be deemed given when received by Alcatraz Media Inc.. Alcatraz Media Inc. will not be liable for problems caused by misdirected or undelivered mail. Alcatraz Media Inc. will direct all reply correspondence to Customer at the address provided by Customer.
- Alcatraz Media Inc. shall not be responsible for any breach of this agreement caused in part or in whole for any reason outside the reasonable control of Alcatraz Media Inc.. Customer agrees that at all times this agreement and Customer's purchase and use of services, tours, lodging, or attractions shall be subject to all applicable laws, treaties and border agreements. Customer agrees that Customer shall be responsible for complying with all such laws pertaining to Customer's travel and the use of services, lodging or attractions through the Alcatraz Media Inc. web site.
- Alcatraz Media Inc. may terminate this agreement and this transaction for any violation of its web site Terms of Use. Alcatraz Media Inc. reserves the right to cancel this transaction and refund any amounts paid by Customer for unused and cancelable services, tours, lodging, or attractions for good cause, as determined in the sole discretion of Alcatraz Media Inc.. In some instances, cancellation fees will apply.
- Alcatraz Media Inc. accepts advertising, provides Internet services for non-related entities, and provides Information for parties interested in vacation travel. The acceptance of advertising, the provision of Internet services, and providing information IS NOT AN ENDORSEMENT of those entities to which such is provided. Alcatraz Media Inc. takes no responsibility for any errors in information on this site. Use the information provided on this site at customer's own risk and liability. Please always use common sense when completing any transactions, online or otherwise. Written permission is required to copy or publish any part of this site.
- All trademarks are the property of their respective owners. All photo copyrights are the property of their respective owners.
- Alcatraz Media Inc. is not connected with or sponsored by any of the venues, teams, performers, events, or
organizations unless Alcatraz Media Inc. expressly indicates that Alcatraz Media Inc. is an official partner.
- Images on Alcatraz Media Inc.'s website are for factual depiction only. Alcatraz Media Inc. may have no affiliation with persons or organizations where images appear.
- Customer agrees that Alcatraz Media Inc. has earned the full purchase price collected for processing ticket orders whether or not Customer redeems the tickets.
- LIABILITY DISCLAIMER:
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, ALCATRAZ MEDIA INC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE TOURS, ACTIVITIES, HOTEL, AIR, CRUISE, CAR, AND OTHER TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, PHOTOGRAPHS, LIST OF AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. HOTEL RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL GUIDELINES, AND ALCATRAZ MEDIA INC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ALCATRAZ MEDIA INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEB SITE AT ANY TIME. ALCATRAZ MEDIA INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEB SITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY ALCATRAZ MEDIA INC. OR ITS AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. ALCATRAZ MEDIA INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. THE SUPPLIERS, CARRIERS, HOTELS, AND OTHER SUPLIERS PROVIDING TRAVEL OR OTHER SERVICES FOR ALCATRAZ MEDIA INC. ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF ALCATRAZ MEDIA INC. OR ITS AFFILIATES. ALCATRAZ MEDIA INC. AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. ALCATRAZ MEDIA INC. AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY. IN NO EVENT SHALL ALCATRAZ MEDIA INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ALCATRAZ MEDIA INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER.
- INDEMNIFICATION: Customer agrees to indemnify and hold harmless Alcatraz Media Inc., its affiliate companies, its officers, directors, agents, and employees against any costs, fines, claims, damages, charges, or fees (including reasonable attorney's fees) arising by reason of this transaction.
- GOVERNING LAW: This agreement shall be governed by and interpreted in accordance with the laws of the State of Georgia, excluding its conflict of laws provisions. Any dispute under or in connection with this Agreement or any of the transaction contemplated herein shall be subject to the exclusive jurisdiction of and the personal jurisdiction within the state and federal courts within Cobb County, Georgia. Customer hereby waives any objection Customer may have to personal jurisdiction in such courts. In the event Customer defaults on the terms of this agreement, Customer agrees to pay to Alcatraz Media Inc. all costs, fees, and expenses including reasonable attorney's fees.
- CUSTOMER AGREES TO USE OF ELECTRONIC RECORDS: By ordering through Alcatraz Media Inc.'s web-site, Customer agrees to Alcatraz Media Inc.'s use of electronic records to evidence this agreement. Customer understands that Customer has the right to not consent to the use of electronic records by canceling this transaction. In such event, this will be null and void. Customer consent applies only to this transaction. Customer hereby waives any objection Customer may have to Alcatraz Media Inc.'s use of electronic records in court should it be necessary for Alcatraz Media Inc. to enforce the terms of this agreement.
- ENTIRE AGREEMENT: This agreement constitutes the entire understanding of the parties with regard to Customer's purchase. All prior representations, oral or written, and all prior agreements, oral or written, are no longer valid; this Agreement represents the understanding between the Customer and Alcatraz Media Inc.. This agreement or any portion hereof shall not be construed against the drafting party by reason of that party having drafted the agreement or portion hereof.
- VALIDITY OF TERMS: If any provision, paragraph, or subparagraph of this agreement is adjudged by any court of law to be void or unenforceable, in whole or in part, the rest of the agreement shall remain in effect. The parties agree that in such event, then the invalid or unenforceable provision will be replaced with a provision or provisions having the same economic effect.
- BINDING AGREEMENT: This agreement shall be binding on, and shall inure to the benefit of, the parties to it and their respective heirs, legal representatives, successors and assigns. In all matters contained in this agreement, time is of the essence.
- WEB SITE TERMS, CONDITIONS, AND NOTICES - DEFINITIONS:
- Any reference to "Customer" or "You" includes any family members, friends, employees, agents, or persons accessing and using this web site to purchase or book any product or service.
- Any reference to Alcatraz Media Inc. includes its affiliates and suppliers.
- To the extent permitted by law, the management reserves the right to revoke the rights granted herein and refund the purchase price of the ticket.
- All contents of this web site are owned by Alcatraz Media Inc.. Copyright 2005 - 2008, Alcatraz Media Inc.. All rights reserved.
If you would like more information, or to speak with a representative, please call us toll-free at ^tollfree^, or click here to contact us (http://www.HoustonTours.net/contact).
The web site for this tour/activity is http://www.HoustonTours.net.
Thank you for your business.
